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Refund Policy

EVENT REFUND POLICY

If you have to cancel your participation in our events or wish to transfer your registration to a different course location and date, please view the following table for applicable fees:

Days out from Event

Cancellation

Transfer to different Event

Over 60 days

75% refund of price paid 

10% of retail price transfer fee

60-30 days

50% refund of price paid

15% of retail price transfer fee

Under 30 days

No refund available

25% of retail price transfer fee

All requests for transfer or cancellations must be emailed to magnusgrouptraining@gmail.com. The date of the emailed request is the date that the % will be based upon. Once a transfer has been requested the course credit being held is no longer eligible for a refund of any kind. Transfer fees are non-refundable.

If you request a transfer you must do so no later than 24 hours before the scheduled start of the event. You must pay the transfer fee prior to the course start date and you will have 12 months to attend the same type of course. If there is no course in your area, you will still only have 12 months to attend a course in another area. You can only transfer a registration once.

We will NOT apply retroactive discounts or sales prices.

Courses with Prerequisites

If you signed up for a course that requires a prerequisite that you do not already have, you will not be eligible for a refund, but you may use those course funds to pay for the prerequisite course. Magnus Group courses are the only approved prerequisite courses. No other company courses may qualify as prerequisites.

ACT OF GOD CLAUSE

If an Act of God causes the cancellation and rescheduling of an event, such as an earthquake, flood, lightning storm, hurricane, tornado, mudslide, meteor shower, or other natural disaster,  the course will be rescheduled within 60-90 days of the original course date. If Magnus Group LLC cannot reschedule the event within that time frame, attendees will be given a credit to attend any course of their choosing within the next 12 months.  If an attendee misses the course due to the inability to travel from their location due to an act of God, they will be given a credit for a future course.

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